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How storage works

What is Self Storage?

Self Storage is a relatively recent service industry in Europe. Self Storage centres have a selection of room sizes that you can hire from a locker up to the size of a tennis court or larger, short or long term. You bring your goods or possessions to the storage centre, lock them in the room and come and go as you please during opening hours. You are the only key holder. Do check with your store if you are in doubt of what you can safely store.

The best way to find out how Self Storage works at Safestore is to drop into any of our storage centres. To find the most convenient storage centre you can use the location finder on this website. All our storage centres have a fully trained team who would be delighted to show you around and answer any queries and questions you might have. If it's not convenient to drop in please don't hesitate to contact us by telephone or email.

Learn more about Self Storage

Who is Safestore Self Storage?
How do we keep your belongings safe whilst in storage?
How much does self storage cost?
Why do I need insurance to store my belongings?

How self storage works

Store your goods with confidence in a Safestore storage space

  1. Select a store

    To find your nearest store, enter a location and choose from 7 stores in Germany. Check the individual store pages for opening times.

  2. Choose your room size and length of stay

    Choose a storage room size and tell us how long you need it for. We have videos and sizing tools to help you with flexible and secure options for storing from as little as 15 days.

  3. Reserve your room

    To ensure your selected room is available, you can reserve your room for free online, by phone or in store – no commitment.

  4. Packing & Transport

    At Safestore we want to help you make your move safely. We have a team of professionals with experience in dismantling and assembling of all kinds of furniture and with the necessary packing material to protect your possessions during the move. We also have a van rental service that you can hire by the hour.

  5. Move in

    You should arrive at store with your valid ID (DNI, NIE or Passport), sign your storage agreement and arrange insurance cover. Then you’re ready to move into your storage room. You’re the sole key holder and there are 24-hour security cameras in operation.

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4.8

Experts in self storage and dedicated to offering the best customer service

Our friendly staff are experts in their field and will help you step by step on your way to storing your goods. We are proud to have received the best reviews from our customers for years. On the independent review platform ProvenExpert, Safestore consistently achieves a score of over 95%. Our friendly advice and commitment are particularly praised. In addition, we were able to take first place in a 2025 independent test by n-tv for self-storage centers in Germany.